In recent days, a blind person who was staying with a guide dog at the Dragons Hotel at Pearl Sea Long Rise was refused by the hotel because the hotel regulations did not allow pets to enter the shop.
Blind Mr. Yang
The blind tourist arrived in the hotel lobby at more than 5 p.m. and ended up in a stalemate for hours because the hotel insisted on not keeping the paperwork. Dogs may also feel discriminated against, blind and helpless.
According to the blind person, he was told by the hotel side that he was not allowed to enter the restaurant with his pets and not to enter the park. The blind person explained that the State provided that blind dogs were allowed to enter the public place, but the hotel did not agree.
The most annoying thing is, if you don't let me stay, you'll have a refund, but the hotel won't.
The client and his guide dog.
The most controversial of these incidents was the conversation between a hotel manager and the police.
When the blind visitor called the police, the police came to the lobby to mediate, and the police brother stood by the blind with great justice. He patiently lectured the manager and told him about the State regulations regarding the access of guide dogs to public places.
However, the manager is still trying to “justify” that he claims that this is Pearl Sea, which is not regulated by the laws and regulations of Pearl Sea.
The police responded to him, “but the State provides for” and the manager said, “If the country is big, why didn't Joo Hae present this? "The police are mad at him, and Joohai is not China." The manager was choked to silence.
The manager is so ignorant that he cannot be described.
After the incident fermented online, the hotel was heavily sanctioned by netizens. The hotel issued an urgent apology in the early hours of 28 September. According to the hotel, inadequate training at the hotel resulted in inadequate understanding of the rules governing the reception of guide dogs, which prevented Mr. Yang from successfully completing his travel programme. After communicating with Mr. Yang himself, a sincere apology and a refund were addressed to Mr. Yang, who accepted the apology.
Even though the manager is stupid and ignorant, the hotel's apology is timely and should be. The blind people are inconvenient to travel, and the blind dogs are their eyes and friends! It is hoped that there will be greater understanding and concern among all sectors of society and that more accessible services will be provided to blind and other persons with disabilities.