A few days ago, Ms. Chang, a friend of the Internet, wrote that she had commissioned a pet shipping company in Beijing to transport a dog from Shenyang to the United States via Korea. The shipping company promised to have a full-time specialist service, but after the arrival of the dog in Korea, it was repeatedly discomfort and died of acute pancreas.
Later, Ms. Zhang reviewed the information and found that the shipping company did not possess the qualifications for pet shipment and that the border ranger dog was now cremated in Korea, but has not yet received an apology from the other party.
Forty thousand multi-shipment pet dogs.
Ms. Zhang described her as a Liaoning Shenyang person who was abroad and who was temporarily unable to return to the country because of the epidemic wanted to ship his family ' s dog to the United States to accompany herself.
On 9 August, Ms. Zhang's mother found a shop called “Quick Puppet Shipment” on the shivering, and agreed with her to transport her dog by air from Shenyang to Korea and from Korea to the United States. Following consultations between the parties, Ms. Zhang paid $44,500 in freight charges on her side, and the shipping company undertook to place a person to look after the dog.
On 18 August, the shipping company picked up the dog from Ms. Zhang's home in Shenyang and took a video of her picking up the dog. “My dog, 49 pounds, can't lift it in that cage.” Ms. Zhang recalled that she had paid $20,000 in down payment and specifically bought a large dog cage, but that the dog cage at the time had not come as required and that she was somewhat uneasy.
A few days later, the shipping company sent a video showing Ms. Zhang seeing her dog in good health and promising to ship it to Korea by chartering a plane. Ms. Zhang ' s mother asked about the exact time of departure and the flight number, but the shipping company did not provide specific information.
At the appointed time, Ms. Zhang's family asked again about the dog and asked to film it. The other side replied, "Where is Korea? The next day, the shipping company sent a video to Ms. Chang, who said, “The dog's eyes are red and he's in bad shape”.
Until, on the 26th, when the video from the shipping company was received again, Ms. Chang drew her heart and said, “The dog's head is not lifted up in the video and he doesn't eat.” Ms. Zhang said that the shipping company had pressed her to pay the down payment in order to take better care of the dog.
In the event, Ms. Zhang paid $24,500 to the shipping company.
On 26 August, Ms. Zhang contacted the South Korean director of the cargo company, who claimed that the dog was sick and asked Ms. Zhang to pay for medical treatment and sent a copy of the medical note from the Korean hospital.
As required, Ms. Zhang paid and contacted the doctor at the hospital through the case note. The doctor told her that the dog was suffering from acute pancreasitis and that it was already in serious condition when it was brought to hospital, that it was incontinent, unable to stand properly and with little chance of survival.
On 28 October, the doctor, Ms. Zhang ' s family, made a video call to the dog and saw his last face. In the meantime, there was no presence of freight forwarders.
“We have not yet received an apology from the other party.” Ms. Zhang contacted the shipping company again thereafter and received no further response.
The company is suspected of not having the relevant qualifications.
According to information provided by Ms. Zhang, the freight forwarder is called the fast pet consignment, whose main object is the Beijing branch of Shanghai Weissbow Express Limited.
According to publicly available information, the Beijing branch of Shanghai Weissbow Express Ltd. also serves couriers (except letters and other correspondence-based items), sells hardware appliances and clothing. Founded in 2007, the company is represented by a legal person, Xu Wei, in the Haidian district of Beijing.
In the relevant information column, journalists do not see the company as having the relevant qualifications for the transport of live animals.
On the morning of 4 September, a number of telephone calls to the company were made by journalists from the extreme media and were not answered. Subsequently, journalists searched social platforms for the name and account number of the shop and did not consult the relevant information.
It was found that there was a shop on the shopping platform called “Quick Puppet Shipment” and that journalists had repeatedly contacted customers to ask about pet shipment matters and had not received a response.
Ms. Zhang stated that she had now lodged a complaint with the market regulator of the Haidian District of Beijing, and that the staff member concerned had informed her that they would investigate and respond as soon as possible.
The Beijing Consumer Services Hotline operator informed journalists that complaints had been received and recorded and that the follow-up would be reported to the relevant authorities in the company ' s place of incorporation.