On 12 January, Ms. Wang sent the cat to the pet shop for a bath because she had waited longer and left the cat at the pet shop, after which she received a call saying that the cat was dying.
Ms. Wang raised two cats, one of them just short cats, three years old, and Ms. Wang said that she left the day after she had sent them to the pet shop.
Ms. Wang: Tell me that the cat shower is a cat in front of you, maybe two and a half hours longer, and then I'm in trouble, so I said that I'll pick up my cat later, and then I'll go home, and at 4:47, he calls me, and I just got it, and he says that my cat just twitched in the shower, and now it's just hanging up. Let me come over. Ms. Queen said that when she arrived at the pet shop, the cat had been taken to the nearest pet hospital, where she learned that the cat was dead, and Ms. Wang asked the pet shop to call for surveillance.
Ms. Wang: It's down by the tub and it starts screaming. And then it started screaming, and then it fell down.

The shower lasted seven minutes, the surveillance showed that there was nothing unusual at the beginning of the wash, and the cat called twice, and until about five minutes, when Ms. Wang's cat was lying by the tub and screaming, suddenly the cat was lying in the tub, there was no movement, the shopkeeper screamed, and the cat didn't react.
Customers present in the video: washed, screamed, and suddenly the cat lay down.
Ms. LEE: I think it's the cat that screams all the way in the water, and I understand that the shopkeeper should stop or stop working with this screaming cat, or pacify or something, and stop bathing. The thing I can't accept is that he called me at 47 and then he thought of taking him to the hospital at 556.
Pet shopkeeper: This is all formal.
The owner of the pet shop said that after the incident, they also saw the security footage of the store, and that there were no problems with the operation when the shopkeeper bathed the cat.

Boss Shih: Because he never took a bath outside, he didn't do it without the host, and the owner himself said that he had bathed in his own house before, he said that the cat was actually a bit more daring, and then the heart was scared, and the first time he came out in a strange bath environment, there was certainly a strange environment of fear, and he had a heart problem.
Boss Shi said that Ms. Wang raised the cat, which was a cheese cat with a high number of heart attacks, and that the diagnosis given by the pet hospital had resulted in the death of the cat as a result of a heart attack.
Boss Schwei: We will not shirk our responsibility, but we cannot and cannot afford it, and I told her before that we would bear part of this humanitarian care, the cat's cremation costs, and that is our concern for one of the cat's deaths.
Ms. Wang expressed the hope that the shopkeeper would be able to pay $5,000 in compensation, and that the gap between the two sides was too great for the negotiations to succeed.